GIGSE Reports on Important Seminars
|
The GIGSE report has been released that updates
the seminar topics that were discussed in the Montreal online casinos
conference. The conference which took place over a week ago in Palais de
Congres, Montreal, covered so many important topics in online casinos
that a report had to be released reviewing seminars. The organizer of
the event, Sue Schneider from River City Group said that she had never
seen attendance so high in an online casinos conference. The conference
was also sponsored by 96 different leading online casinos companies and
many different presenters would be representing the companies.
American Gaming Association’s Frank Fahrenkopf gave the introductory
speech and he gave valuable information on the US legal situation with
online casinos. Fahrenkopf shared his expertise on what the future for
online casinos could be and how the legal issues with the US are
frustrating the market’s growth. He claimed that the AGA is staying
neutral on this topic although they are staying informed on all the
different issues surrounding the pros and cons of legalizing the online
casinos. Representing the non US world was Wohlfahrt whom claimed that
Europe needs regulation in their online casinos industry rather than
banning.
Wohlfahrt claimed that the UK Gambling Act was a great example of how
online casinos can be regulated in Europe and how it was better to be in
that type of situation then to have online casinos operating illegally.
Most interestingly, was the discussion in the seminars on possibly
collaborating land based casinos with online casinos in what could
become a powerful network. A consensus was presented that enabled the
audience to grasp such an idea and although no actual plan was resented,
the theory of it stuck in the minds of the audience.
Evan Hoff from a London investigation company gave a presentation on the
importance of maintaining secure sites in the online casinos so that the
players would not fear using payment, methods. Hoff stated that by using
risk management, fraud could be reduced to zero. Suggestions of
verification technology and checking records were given out to the
audience. Suggestions that fraud needed o be treated as ware-like was
also present, suggesting that the survival of online casinos rests in
the players being able to trust the online casinos actual site.
The GIGSE report also presents the information on customer service that
is now made available. This information includes the need for 24/7
support, customer service representatives that speak many languages and
understand the business of online casino completely and a general
attitude among the casino that would ensure the client’s happiness
first. The general motto of the customer is everything as present at the
seminar.
The online casinos seminar report is available for people to refer to in
order to get all the most important information about the gaming
industry. It is extremely important to stay informed on what is going on
in the gaming world in order to be competitive in this fast growing
industry that just gets bigger.
|